Refund Policy

Refund Policy

Last updated: April 25, 2026

Refunds

No refunds are provided after any credit or character allowance has been used.

Before Usage

If you purchased a paid plan and have not used any paid character credit, contact support as soon as possible so the request can be reviewed.

Cancellations

You can cancel your subscription through the Stripe billing portal. Cancellation stops future renewals but does not automatically refund already-used character credit.

Contact

For refund questions, contact Derdlebusiness@gmail.com or join the support Discord at https://discord.gg/Ep9mBvsuW9.